NSW Department of Customer Service
NSW Department of Customer Service
Agency
IT & SoftwareConsultancy & LegalPublic Services & Welfare
Total Value
$527,045,233.11
Total Contracts
114
Most Recent
06/11/2026
Active Projects
0
See contractsOut to market now
Spend momentumRising+617%12mo vs prior 12mo
Supplier concentration48%to ACCENTURE AUSTRALIA PTY
Up for recompete0none in next 12mo
Where the spend goes
top 8 suppliersACCENTURE AUSTRALIA PTY LIMITED$250.7M
48% of spend2 contracts
ERNST & YOUNG$38M
7% of spend1 contract
ServiceNow Australia PTY LTD$36.6M
7% of spend1 contract
Datacom Systems (AU) Pty Ltd$26.9M
5% of spend1 contract
Baidam Solutions$25.3M
5% of spend5 contracts
COMPUTERSHARE COMMUNICATION SERVICES PTY LIMITED$14.7M
3% of spend1 contract
SAP Australia Pty Ltd$13.1M
2% of spend4 contracts
SENTIFY PTY. LTD$9.7M
2% of spend1 contract
Contract history
Supply of Database Schema Version Control and Deployment Automation Solution to NSW Department of Customer ServiceGulanga Group Pty Ltd · IT & Software$114K10/11/2026Procurement of Cyera Data Classification Licenses by NSW Department of Customer ServiceBAIDAM SOLUTIONS PTY LTD · IT & Software$272K01/12/2026Plant Hire and Maintenance Contract with Tropical Plant Rentals Pty LtdTROPICAL PLANT RENTALS PTY. LIMITED · Miscellaneous$193K01/10/2026Inbound Customer Correspondence Management Contract Awarded to Canon Business Services AustraliaCANON BUSINESS SERVICES AUSTRALIA PTY LTD · IT & Software$3.8M18/11/2021Award of Indoor Plant Hire and Maintenance Contract to Green Design Indoor Plant HireGreen Design Indoor Plant Hire · Miscellaneous$183K30/09/2026Azure Central Tenancy Services for myWorkZone (2026-2027)AUSTRALIAN CENTRE FOR ADVANCED COMPUTING AND COMMUNICATION PTY LTD · IT & Software$213K30/06/2026Training Product Development and Hosting Agreement with TAFE NSW for Construct NSW PlatformTAFE NSW · Education & Training$1.2M01/10/2026Procurement of Netskope Licenses for 12 Months by NSW Department of Customer ServiceINDIGROUP PTY LTD · IT & Software$153K21/12/2026Upgrade of 10km Access Track at Caves Mount PSN SiteFLUREN PTY. LIMITED · Infrastructure$247K20/10/2026Paid Media for SafeWork NSW Master Campaign FY26/27 via OMDOptimum Media Direction · Public Services & Welfare$2.4M25/10/2026
