Awarded 29 Jun 2023
This is an awarded contract.
View Live TendersAfter Hours Call and Dispatch Service to Gippsland Water
About
Gippsland Water awarded a contract to Oracle Customer Management Solutions for an after-hours call and dispatch service.
This contract reflects the increasing reliance on outsourced IT-based customer management solutions by public utilities to ensure 24/7 service continuity.
Similar Open Tenders
Digital Mobile Radio Replacement – Gippsland Water
Closes: 12 Oct 2026
Telecommunications
Vehicle Loading Crane Inspection and Maintenance Services – East Gippsland Water
Closes: 20 Oct 2026
Manufacturing & Industrial
Inspection, Testing and Condition Assessment of Cathodic Protection Systems – East Gippsland Water
Closes: 09 Oct 2026
Water & Sanitation
Maintenance and Monitoring Services for Water Features — Gosford and The Entrance
Closes: 06 Oct 2026
Infrastructure
Electrification of WaterMarc and 1 Flintoff Offices – Greensborough (air source heat pumps & thermal storage)
Closes: 14 Oct 2026
Construction
Cleaning Services for Multiple South Gippsland Shire Council Locations
Closes: 13 Oct 2026
Public Services & Welfare
Poowong Booster Pump Station – South Gippsland Water
Closes: 03 Nov 2026
Water & Sanitation
FY27 Linemarking Program — Gippsland Region
Closes: 16 Oct 2026
Infrastructure
Managed IT Services Provider for Quilpie Shire Council – Ongoing IT Management, Support and Monitoring
Closes: 06 Oct 2026
IT & Software
South Australian EPA Frontline Contact Centre and Journey Management Services
Closes: 26 Oct 2026
Public Safety & Security
Disinfection Safety Improvements at Toora Water Treatment Plant – South Gippsland Water
Closes: 06 Oct 2026
Water & Sanitation
Supply and Delivery of Enterprise IT Networking Equipment for Dandenong Wellbeing Centre (City of Greater Dandenong)
Closes: 20 Oct 2026
IT & Software
Other Similar Contracts
Value: $0
After Hours Contact Centre Services Awarded to OracleCMS by Canterbury-Bankstown Council
Supplier: OracleCMS
Public Services & Welfare
Value: $460,000
Provision of Oracle Managed Services to Gippsland Water
Supplier: DXC Australia Pty Ltd
IT & Software
Value: $248,014
After Hours Contact Centre Services Awarded to South East Water
Supplier: South East Water
Public Services & Welfare
Value: $353,000
Installation, Repairs and Maintenance of Communication Systems for Gippsland Water
Supplier: Victorian Communications and Technology
Telecommunications
Value: $15,000,000
Maintenance Services Contract Awarded to O&M Pty Ltd by Gippsland Water
Supplier: O&M Pty Ltd
Water & Sanitation
Value: $50,000
Supply of Developer Portal Software to Gippsland Water
Supplier: INFOR GLOBAL SOLUTIONS (ANZ) PTY LIMITED
IT & Software
Value: $39,904.45
Land Services Maintenance Works at Gippsland Water Properties
Supplier: Gippsland Land Services
Infrastructure
Value: $38,500.83
Land Services Maintenance Works at Gippsland Water Properties
Supplier: Gippsland Land Services
Infrastructure
Value: $1,395,300
Meter Reading Services Awarded to Downer Utilities - Skilltech Consulting Services Pty Ltd by Gippsland Water
Supplier: Downer Utilities - Skilltech Consulting Services Pty Ltd
Water & Sanitation
Value: $54,437
Provision of Call Centre Services to the Department of Primary Industries and Regional Development
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
IT & Software
Value: $1
Provision of ICT Roadmap to South Gippsland Water
Supplier: RPS AAP CONSULTING PTY LTD
IT & Software
Value: $253,000
Managed Services for Customer Communications Management by Greater Western Water
Supplier: ABCorp Australasia Pty Ltd
IT & Software
Suppliers similar to Oracle Customer Management Solutions
OracleCMS
8 contracts
Public Services & Welfare
Oracle Corporation
2219 contracts
IT & Software
CUSTOMER SCIENCE PTY LTD
18 contracts
IT & Software
Datacom Connect Pty Ltd
38 contracts
IT & Software
Department of Customer Service
5 contracts
IT & Software
CSG Solutions Pty Ltd
32 contracts
IT & Software
ORACLE CUSTOMER MGMT SLTNS-ORACLE CMS
2 contracts
IT & Software
Magia Solutions Pty Ltd
19 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
