This is an awarded contract.

View Live Tenders
Awarded contract

Customer Satisfaction Surveys for Sydney Metro Northwest Line

Ended 9mo agoExpired Sun, 21 Dec 2025
Awarded 16 Oct 20232y 2mo term

About

Sydney Metro awarded a contract to Lonergan Research Pty Ltd for customer satisfaction survey services for the Sydney Metro Northwest line.

Insight

This contract reflects Sydney Metro's ongoing commitment to monitoring and improving passenger experience on its new metro line.

Value
$238,389.00
Supplier
State
NSW
Category
Transport & Logistics
Source recordCW2565140

Other Similar Contracts

Value: $1,018,166

Customer Satisfaction Online Surveys for Public Transport, Point to Point and Road

Supplier: Qualtrics LLC

Transport & Logistics

Value: $1,613,000

Customer Satisfaction Surveys for Public Transport by Wallis Consulting Group

Supplier: Wallis Consulting Group Pty Ltd

Transport & Logistics

Value: $2,914,644

Customer Satisfaction Research by Transport for NSW

Supplier: Tobumo Pty Ltd

Transport & Logistics

Value: $1,429,970

Customer Satisfaction Monitor Survey from Wallis Social Research

Supplier: Wallis Social Research

Consultancy & Legal

Value: $2,839,726

Surveying Services for Customer Experience Management Program by Sydney Trains

Supplier: EY Sweeney

Consultancy & Legal

Value: $594,000

Safety Risk Professional Services for Sydney Metro Northwest

Supplier: Abbott Risk Consulting Ltd

Consultancy & Legal

Value: $2,185,920

Project Integration Services for Sydney Metro Northwest/City and Southwest

Supplier: Decision Analysis Services Pty Ltd

Transport & Logistics

Value: $124,883

Implementation of Questionnaire Changes for Customer Satisfaction Monitor by Wallis Consulting Group

Supplier: Wallis Consulting Group Pty Ltd

Consultancy & Legal

Value: $2,196,040

Commercial Advisory Services for Sydney Metro Operations

Supplier: Investructure Pty Ltd

Consultancy & Legal

Value: $1,375,979,660

Line-wide Works for Sydney Metro

Supplier: Systems connect line-wide

Infrastructure

Value: $227,385

Passenger Load and Boarding/Alighting Survey for Metropolitan Trains by DOT - Public Transport

Supplier: Lynne Hoban Personnel Systems Pty Ltd (trading as Hoban Recruitment)

Transport & Logistics

Value: $1,544,296

Survey and Utility Location Services for METRONET Projects

Supplier: McMullen Nolan Group (McMullen Nolan And Partners)

Infrastructure

Live Feed

Tenders and contracts,
consolidated and enriched.

We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.

Multiple portals, single feedAusTender, all state portals, Tenderlink, and more. Scraped, categorised, and enriched automatically.
Categorised and enrichedEvery tender and contract is tagged by category, agency, value, and region.
Updated around the clockNew opportunities appear within hours of being published. Never stale.

Smart Recommendations

Matched to your business,
automatically.

Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.

AI and keyword matchingSemantic AI understands your business. Keyword alerts catch exact matches.
Delivered to your inboxNew matches emailed daily. Tenders, contract awards, and supplier wins.
Supplier and contract watchFollow any supplier or category. Get alerted when new contracts are awarded.

Your Dashboard

Configure once,
run on autopilot.

Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.

Custom alert profilesCreate up to 10 alert profiles.each with its own keywords, categories, and regions.
Competitor trackingAdd suppliers to your watchlist and monitor their wins across government.
Agency spend and pricingBenchmark pricing, track agency budgets, and understand where government spends.

GovMarket AI

Search tenders and contracts
in plain English.

Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.

Get Started

Win more government work.

Join suppliers across Australia using GovMarket to find and win contracts.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.