This is an awarded contract.

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Awarded contract

CX Services Outsourcing by Yarra Valley Water

Ended 1y 9mo agoExpired Mon, 30 Dec 2024

Awarded 2 Feb 202411mo term

About

Yarra Valley Water awarded a contract to THOUGHT COLLABORATIVE P/L for CX services outsourcing.

Insight

This contract reflects a trend of utilities outsourcing customer experience functions to specialized firms to improve service delivery and operational efficiency.

Value

$145,000.00

Supplier

THOUGHT COLLABORATIVE P/L

Agency

Yarra Valley Water

State

VIC

Category

Consultancy & Legal

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