Awarded 22 Jul 2017
This is an awarded contract.
View Live TendersPABX Telephony Upgrade for Public Transport Authority
About
Public Transport Authority awarded a contract to Progility (Progility Pty Ltd) for a Private Automated Branch Exchange (PABX) telephony upgrade.
The existing system, which controls inbound and outbound telephony, voicemail, and central pre-recorded voice messaging, reached end of support in February 2016 and its software was not upgradeable from June 2016.
The upgrade solution adds resiliency to address support downtime issues and serves as a tactical solution for the next 4 years.
This contract reflects a common scenario where public agencies must upgrade legacy telecommunication systems to maintain operational continuity, often opting for tactical solutions to bridge gaps until a long-term strategy is developed.
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