Awarded 01 Feb 2022
This is an awarded contract.
View Live TendersProvision of a Service Maintenance Agreement for Canon Imaging Equipment to the Department of Health
About
The Department of Health awarded a contract to Canon Medical Systems ANZ Pty Limited for a 24-month service maintenance agreement covering Canon imaging equipment at Alice Springs, Katherine, Gove, Palmerston Regional, and Royal Darwin Hospitals.
The agreement includes software updates, preventative and corrective maintenance labor and parts, a 4-hour standard reaction time plus travel time, remote support, and full replacement of expensive parts such as transducers, X-ray tubes, and CT detectors.
This contract consolidates maintenance for critical imaging equipment across multiple regional hospitals under a single OEM provider, ensuring standardized service levels and minimizing downtime for essential diagnostic services.
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