Awarded 17 Sep 2026
This is an awarded contract.
View Live TendersProvision of Genesys Licensing and Support to Comcare
About
Comcare awarded a contract to Datacom Systems (AU) Pty Ltd for Genesys licensing and support.
The contract covered the supply and management of Genesys software licenses and the provision of associated technical and maintenance support services for Comcare's Genesys environment.
The scope included licensing procurement, license administration, and ongoing support activities necessary to maintain the agency's Genesys communications platform.
IT system integrators and managed-service providers commonly secure enterprise communications licensing and support contracts, reflecting agencies' reliance on vendor-backed licences and ongoing technical maintenance.
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