Awarded 29 Aug 2025
This is an awarded contract.
View Live TendersProvision of Switchboard Services to Department of Corporate and Digital Development
About
Department of Corporate and Digital Development awarded a contract to Kinetic IT Pty Ltd for the provision of switchboard services for a period of 36 months.
The services operate from 7:30am to 5:30pm every business day, handling incoming calls from external and internal NTG sources and providing telephone directory assistance with professional, quality-controlled, and customer-focused support.
This contract reflects the outsourcing of essential communication services to a specialized IT provider, indicating a trend towards leveraging external expertise for core operational functions.
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