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This service must provide three (3) places for children and young people with complex support needs at any one time.
The service must have capacity to provide 16 hours per day of rostered support, with 8-hour sleepover shifts, 7 days per week.
The service must provide at minimum, 16 hours per day support, plus 8 hour sleepover shifts, 7 days per week.
In addition, the service will have capacity for extra staff support during school holidays, weekends and public holidays.
The service must provide culturally safe and secure support to Aboriginal and Torres Strait Islander children and young people to ensure their cultural identity and connection to family and community is assisted and maintained.
The service must encourage children/young people to engage in education, training, or employment activities.
Where a child/young person is not engaged in education, training or employment, the service actively supports and facilitates a young person’s engagement in weekly educational and or vocational pursuits.
The service can support children and young people with a disability and works collaboratively with other service providers, as required, to implement any NDIS plans.
Residential Care services are required to ensure that a Transition from Care case plan is in place for young people aged 15 to under 18 years and connected with Next Step Plus or Extended Post Care Support Services.
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