Australian Competition and Consumer Commission · Awarded contract
AwardedSupply of Genesys Cloud SaaS Contact Centre to the Australian Competition and Consumer Commission
Awarded 24 Aug 2026
Awarded24 Aug 2026
Value$350,000.00
SupplierDatacom Systems (AU) Pty LtdABN 39 135 427 075
StateACT
CategoryIT & Software
Expires in 1y 11mo2y term, 6% elapsed
Awarded 24 Aug 2026Expires 23 Aug 2028
About
Australian Competition and Consumer Commission awarded a contract to Datacom Systems (AU) Pty Ltd for a Genesys Cloud SaaS Contact Centre.
The contract related to provision of a Genesys Cloud software-as-a-service contact centre solution for the agency.
Source recordCN4270563Dickson, ACT
Similar open tenders12
TenderCloses
South Australian EPA Frontline Contact Centre and Journey Management ServicesPublic Safety & Security
26 Oct 2026
Procurement for Government Telecommunications Equipment and Services – NSWInfrastructure
30 Apr 2027
Interpreting and Translation Services for Agency Customers Across Australia (Indigenous, International, Auslan/Sign Languages)Public Services & Welfare
19 Oct 2026
ASC Supplier Capability & Innovation Portal — Australian Submarine Supply Chain PartnersDefense & Aerospace
30 Jan 2028
Secure SaaS Commercial-Off-The-Shelf Claims Management Solution for Comcover (Department of Finance)IT & Software
14 Oct 2026
Supply and Delivery of Enterprise IT Networking Equipment for Dandenong Wellbeing Centre (City of Greater Dandenong)IT & Software
20 Oct 2026
Provision of ICT Goods and Services for NSW GovernmentIT & Software
28 Feb 2029
University of Southern Queensland – International Admissions & Education Agent Management SolutionIT & Software
09 Oct 2026
Data Centre Hardware Refresh – Monash City CouncilIT & Software
09 Oct 2026
Relocation of Access Canberra Woden Service CentreConstruction
29 Oct 2026
Online Company and Industry Data Access for ATO Compliance and Risk AssessmentIT & Software
27 Oct 2026
GovCMS Drupal and Digital Experience Platform (DXP) Services — Department of FinanceIT & Software
07 Oct 2026
Other similar contracts12
Contract and supplierAwarded value
Provision of IP Telephony Services - Genesys Contact Centre to Department of CommunitiesIT & SoftwareDatacom Systems (AU) Pty Ltd
$186,916
Renewal of Contact Centre as a Service (Genesys) to Department of Local Government, Industry Regulation and SafetyIT & SoftwareDatacom Systems (AU) Pty Ltd
$2,428,517
Genesys Cloud for DOC IT Service Desk Contact Centre via CUAGNICT2015IT & SoftwareDatacom (Datacom Connect Pty Ltd)
$177,605
Provision of Contact Centre Genesys Users Expansion and Renewal by Datacom Systems to Department of Energy, Mines, Industry Regulation and SafetyIT & SoftwareDatacom Systems (AU) Pty Ltd
$390,291
Genesys Cloud Implementation for DOC Housing Direct and Seniors Card Contact CentresIT & SoftwareDatacom (Datacom Connect Pty Ltd)
$949,420
Genesys Cloud for DOC Crisis & Emergency Services Contact CentresIT & SoftwareDatacom (Datacom Connect Pty Ltd)
$400,035
Telephony Upgrade to Genesys Cloud CX by Mental Health CommissionIT & SoftwareDatacom Systems (AU) Pty Ltd
$651,350
Genesys Cloud CX Contact Centre Solution Provided to HealthShare NSWIT & SoftwareCustomer Science Pty Ltd
$176,902
Supply of Purecloud Software to Victorian OmbudsmanIT & SoftwareGenesys
$144,109
Provision of Genesys Licensing and Support to ComcareIT & SoftwareDatacom Systems (AU) Pty Ltd
$872,554.1
Supply of PureCloud Software to Victorian OmbudsmanIT & SoftwareGenesys
$453,130.92
ASC Genesys Platform Licensing and Support for 3 Years by Datacom Systems to Australian Financial Security AuthorityIT & SoftwareDatacom Systems (AU) Pty Ltd
$1,145,403.66
Suppliers similar to Datacom Systems (AU) Pty Ltd8
SupplierContracts
Datacom Group LimitedIT & Software
222
Datacom Systems NSWIT & Software
49
Datacom Systems ACTIT & Software
228
Datacom System (AU) Pty LtdIT & Software
64
DATACOM SYSTEMS (QLD) PTY LTDIT & Software
140
DATACOM TECHNICAL SECURITY SERVICES PTY LTDIT & Software
14
Dimension Data Australia Pty LtdIT & Software
2883
DATACOM SYSTEMS S.A. PTY LTDIT & Software
71
Unlock the full platform.
7 days free, then $49.99/AUD per month. Cancel anytime.
What you get
Find
Find IT and software tenders in ACT in one place.
We monitor federal, state and local government portals in near real time and update the feed as tenders are published, so you check one place instead of many.
Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, state and area, or view open tenders on a map.
Tenders WA
Supply of Genesys Cloud SaaS Contact Centre to the Australian Competition and Consumer Commission
Won by Datacom Systems (AU) Pty Ltd · Australian Competition and Consumer Commission
$350Kawarded
Alerts
Open tenders like this contract, sent to you.
Tell us what you are looking for and we email you when a matching tender is published.
Set it up your wayUse keywords, a description of your work, a location or a distance from a postcode. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.
GmailGovMarketto you
7:00 am2 new IT and software tenders
South Australian EPA Frontline Contact Centre and Journey Management ServicesPublic Safety & Security · Closes 26 Oct 2026
Procurement for Government Telecommunications Equipment and Services – NSWInfrastructure · Closes 30 Apr 2027
From your alert: IT & Software
Assess
Size up a tender in minutes.
Before you open a single document, get the requirements, a likely value and who you would be up against.
Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.
Key requirementsFrom 12 documents
Who can bidRegistered commercial cleaners
Mandatory criteriaPolice checks for staff on site
How it is scoredPrice 40%, experience 35%, method 25%
Insurance$20M public liability
Key datesSite visit 14 Oct, closes 28 Oct
Est. value$1.2M – $1.8M
Most likely bidderFacilities firm
Market
Follow Datacom Systems (AU) Pty Ltd and get alerts when they win again.
Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.
Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.
E
Top suppliersEastmere Health ServiceAgency · 38 contracts
$30.5Mawarded, 12 months
Halvern Facilities8 contracts$12.4M
Orrin Clinical5 contracts$9.1M
Tessel Cleaning Co11 contracts$6.8M
Wexby Linen14 contracts$2.2M
Pipeline
Track your bids from interested to won.
Save a tender in one click and move it through each stage as you work on it.
Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.
Interested2
Preparing1
Submitted1
Won1
Grounds maintenance panelSaved to your pipeline
InterestedGovMarket AI
Ask a question in plain English.
Find tenders, look up a supplier, or check who won a contract. Just type what you need.
Which suppliers do similar work to Datacom Systems (AU) Pty Ltd?
Similar suppliers, by contracts won
1Datacom Group Limited222 contracts
2Datacom Systems NSW49 contracts
3Datacom Systems ACT228 contracts
Ask about tenders, suppliers or agencies
Get started
Get IT and software tenders in ACT by email.
Find the tender, size it up and track the bid, in one place.
7 days free, then $49.99/AUD per month
