City of Boroondara

Closed

Tender: City of Boroondara – Development of Service Review Framework with Optional Service Planning Extension

Released about 1 month ago

Closed22 Sep 2026

Est. value$25K – $160K

LocationCity of Boroondara, VIC

AgencyNot specified

SourceCity of Boroondara

CategoryConsultancy & Legal

Submissions closedClosed Tue, 22 Sept 2026

About

City of Boroondara is seeking a suitably experienced provider to develop a practical, fit-for-purpose Service Review Framework (Part 1) that establishes a consistent approach to planning and undertaking service reviews across Council, including the methodology, tools and supporting resources required to undertake future service reviews. The Framework must complement Council’s Benefits Framework by supporting the identification, assessment and tracking of benefits from review recommendations and enable insights and opportunities identified through reviews to inform ongoing service improvement. The Framework, associated resources and intellectual property will be owned by Council. The engagement includes an option to subsequently extend the Framework to incorporate a Service Planning Approach (Part 2). Closing Date: 22/Sep/2026 05:00 PM (UTC+10:00) Canberra, Melbourne, Sydney time. Reference number: VP523400. Tender category: Management Advisory Services. Specification documents: 4.

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