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Awarded

Tender: Development of Business Case for CRM and Billing System Evaluation

Released about 1 year ago

Contract value$287K
Term6 monthsNov 2025 to Apr 2026
Awarded12 Nov 202557 days after closing
With this buyerFirst contract187 contracts in total
Closed16 Sep 2025
LocationVIC
SourceVIC Gov
CategoryIT & Software
Submissions closedClosed Tue, 16 Sept 2025

Goulburn Valley Water is seeking a partner to assist in the development of a comprehensive business case for evaluating their CRM and billing systems. The responsibilities include data collection to inform sourcing strategy, evaluation of existing systems to pinpoint improvement opportunities, engaging stakeholders for requirement gathering, and designing solutions tailored to GVW's specific challenges. Additionally, the selected partner will provide financial analyses and detailed reports to support decision-making processes. Closing date for submissions is 2:00pm, Tuesday, 16 September 2025.

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