Department of Fire and Emergency Services · WA Gov

Open

Tender: Group Teleconferencing Solution for Department of Fire and Emergency Services

Released about 2 months ago

Closes25 Nov 2026Updated

Likely valueRough estimate$80K to $400KInflation adjusted

Current contractIntrado (Intrado Australia Pty Ltd)$235K · ended July 2026

LocationWA

AgencyDepartment of Fire and Emergency Services

SourceWA Gov

CategoryTelecommunications

ReferenceDFES251126

30 days leftCloses Wed, 25 Nov 2026

About

The Department of Fire and Emergency Services is seeking a supplier for a group teleconferencing solution classified under Network voice service (UNSPSC). The tender requests provision of network voice service capabilities to support group teleconferencing needs for the department.

Tender breakdown

From 2 documents

Group teleconferencing managed servicePeriod contract2 years + 3 x 1 year options

Watch out for8

Must replicate Telstra Spectrum Group Call voice wording, introductions, instructions and DTMF dial tones (like‑for‑like requirement).

Must reliably give and accept DTMF tones and specifically accept 33#; must interoperate with analogue dial‑up modems.

All data must be held and backed up in Australia (hosting location disclosure required); provide data export access on contract end.

Documents2

Grouped by what each file is for

Scope and specifications1What is being bought: the work, standards and requirements.

Other documents1Everything else attached to this tender.

1 potential contact foundLocked

Auto-detected from the tender listing & documents. Verify before relying on them.

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Similar awarded contracts12

Likely value $80K to $400K

Provision of a Group Teleconferencing Solution to DFESIT & SoftwareIntrado (Intrado Australia Pty Ltd)

$234,665

Provision of Video Conferencing Facilities for FESA House BoardroomIT & SoftwareN/A

$110,000

Provision of Conference Facilities, Venue Catering, and Audio Visual Equipment to the Department of Fire and Emergency ServicesMiscellaneousN/A

$45,000

Procurement of Telephone Conference Licences by Department of DefenceIT & SoftwareNSC ENTERPRISE SOLUTIONS

$23,370

Agency spend history

Department of Fire and Emergency Services

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3 new telecommunications tenders

Group Teleconferencing Solution for Department of Fire and Emergency ServicesTelecommunications · Department of Fire and Emergency Services · Closes 25 Nov 2026

Procurement for Government Telecommunications Equipment and Services – NSWInfrastructure · Closes 30 Apr 2027

Procurement of Computer-Aided Dispatch (CAD) System and Telephony ApplicationPublic Safety & Security · Closes 29 Oct 2026

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