Awarded 01 Jul 2019
This is an awarded contract.
View Live TendersBusiness Analysis and Change Management Services for SmartRider Upgrade Project
About
Public Transport Authority awarded a contract to Solution Minds for business analysis and change management services to support the SmartRider Upgrade Project.
The scope included finalizing the card transition and migration plan, obtaining PCG support, developing migration plans for students, tertiary students, and WA seniors, designing pop-up sales desk deployment, and engaging with TransPerth Info and Events on revised SmartRider card branding.
This contract reflects the PTA's focus on stakeholder engagement and phased migration to minimize disruption during the SmartRider upgrade.
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