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Tender: Modern Transport Service for Department of Veterans' Affairs Clients Attending Compensable Treatment
Released 19 days ago
About
The Department of Veterans' Affairs is seeking market information to inform how to modernise existing transport services for DVA clients who need to travel to attend compensable treatment. The work envisages transport booking and payment systems to support delivery of the Service and aims to create a modern service that eligible clients can access, simplifies booking and payment to enhance veteran autonomy, facilitates greater choice and flexibility, and ensures no out-of-pocket expenses while delivering efficient, safe and reliable transport assistance. DVA will not be proposing to share clients' personal medical information and seeks to assess industry capability and capacity to coordinate and deliver such travel services on its behalf; it has not determined a preferred delivery model, technological solution, commercial arrangement or implementation approach and is seeking information to inform future procurement planning.
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