Awarded 30 Sep 2023
This is an awarded contract.
View Live TendersComplaints Management System Supplied to Victorian Ombudsman
About
Victorian Ombudsman awarded a contract to Resolve Software Group Pty Ltd for a Complaints Management System.
This contract reflects the growing trend of government agencies adopting specialized software to streamline complaint handling and improve transparency.
Similar Open Tenders
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
Secure SaaS Commercial-Off-The-Shelf Claims Management Solution for Comcover (Department of Finance)
Closes: 14 Oct 2026
IT & Software
Provision of Information Governance Compliance Monitoring, Audit and Risk Application – Department of Justice
Closes: 06 Oct 2026
IT & Software
Maribyrnong City Council — Purchase of Infringement Notice Issuing Software
Closes: 19 Oct 2026
IT & Software
Dispute Resolution Advisors for Tasmanian Local Government – Multiple Use Register
Closes: 25 Nov 2026
Consultancy & Legal
Auditing and Certification Services for Management Systems
Closes: 01 Oct 2026
Consultancy & Legal
Enterprise IT Service Support Ticketing System (ITSM/CMDB)
Closes: 08 Oct 2026
IT & Software
Externally Hosted Visitor and Contractor Management System – Software, Implementation & Support
Closes: 16 Oct 2026
IT & Software
APRA Board Management Software Managed Service - Secure, Configurable Governance & Meeting Platform
Closes: 30 Oct 2026
IT & Software
Replace Recreation and Facilities Booking and Customer Management System – Queanbeyan-Palerang Regional Council
Closes: 29 Oct 2026
IT & Software
University of Southern Queensland ITSM Platform Supply, Implementation and Managed Services
Closes: 02 Oct 2026
IT & Software
NSW Government Performance and Management Services Prequalification
Closes: 28 Feb 2027
Consultancy & Legal
Other Similar Contracts
Value: $587,491.3
Enhancements to National Complaints and Compliance Information Management System by Resolve Software Group
Supplier: RESOLVE SOFTWARE GROUP PTY. LTD.
IT & Software
Value: $90,000
Software Supply to Office of the Commonwealth Ombudsman
Supplier: Resolve Software Group
IT & Software
Value: $150,000
Software Enhancement Services by Resolve Software Group for the Office of the Commonwealth Ombudsman
Supplier: Resolve Software Group
IT & Software
Value: $77,995.01
Migration of Aged Care Complaints and Compliance System by Resolve Software Group
Supplier: RESOLVE SOFTWARE GROUP PTY. LTD.
IT & Software
Value: $407,875
Configuration and Provisioning of Case Management System for Office of the Independent Regulator
Supplier: Resolve Software Group Pty Ltd
IT & Software
Value: $9,464,764.1
Enhancement of Corrections Victoria Intervention Management System by Resolve Software Group
Supplier: Resolve Software Group Pty Ltd
IT & Software
Value: $441,408
Annual Licensing Renewal of Case Management System for Consumer Affairs Victoria
Supplier: Resolve Software Group Pty Ltd
IT & Software
Value: $169,637.16
Complaint Management Solution (CMS) Provided to Court Services Victoria
Supplier: Fusion5
IT & Software
Value: $161,672
Supply of Case Management Software and Services to the Office of the Ombudsman and Health Complaints Commissioner
Supplier: Beethoven Computer Services Pty Ltd
IT & Software
Value: $1,711,090
Development and Enhancement of Corrections Victoria Intervention Management System by Resolve Software Group
Supplier: Resolve Software Group Pty Ltd
IT & Software
Value: $375,460.8
Software Licensing Agreement with Resolve Software by Office of the Commonwealth Ombudsman
Supplier: Resolve Software
IT & Software
Value: $11,770
System Upgrade by Resolve Software Group for the Office of the Australian Information Commissioner
Supplier: RESOLVE SOFTWARE GROUP PTY LTD
IT & Software
Suppliers similar to Resolve Software Group Pty Ltd
DATA# 3 LIMITED
7162 contracts
IT & Software
Hays Australia
1844 contracts
Public Services & Welfare
Telstra
1362 contracts
Telecommunications
KPMG Australia
722 contracts
Consultancy & Legal
WHON Pty Ltd
631 contracts
Education & Training
Randstad
556 contracts
Public Services & Welfare
DFP Recruitment Services
401 contracts
Public Services & Welfare
CyberCX
375 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
