This is an awarded contract.

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Awarded contract

Customer Service Channel Uplift by Planit Test Management Solutions for Greater Western Water

Ended 2y 3mo agoExpired Sat, 29 June 2024
Awarded 12 Nov 20238mo term

About

Greater Western Water awarded a contract to Planit Test Management Solutions Pty Ltd for a customer contract centre channel uplift, including outage notifications via satellite.

Insight

This contract reflects a trend of utilities investing in digital customer service channels to improve communication during outages.

Value
$223,817.00
State
VIC
Category
IT & Software

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