Service Quality Pty Ltd
What they do
Service Quality Pty Ltd supplies IT service management software and related implementation, support and consultancy. Its work covers Ivanti Neurons, Cherwell and service desk tools.
Who buys from them
Its largest buyers are the Australian Securities and Investments Commission, Geoscience Australia, Comcare, Melbourne Polytechnic and the Department of the Treasury. It has 16 buyers.
Contract size
Contracts typically fall between $79K and $280K, with a median of $134K. The largest are Ivanti Neurons SaaS replacement at $1.3M for the Australian Securities and Investments Commission, an ESMT upgrade at $1.1M for Geoscience Australia, and Ivanti licences renewal at $1M for the Australian Securities and Investments Commission.
Recent activity
In the last 12 months there were 3 contracts worth $414K. 7 contracts are active and 5 end within 12 months, including software supply to the Department of the Treasury ending Dec 2026 and Ivanti licences renewal for the Australian Securities and Investments Commission ending Mar 2027.
What they win
How much they win each year, the size of a typical contract, and every contract on record.
Contract history
Who they win it from
Their biggest government buyers and how much of their work each one is.
Australian Securities and Investments Commission is their biggest buyer at 21% of value, across 5 buyers shown.
Coming up
Contracts that end soon and may go back out to tender.
The next one ends November 2026 at Bureau of Meteorology.
Recompete radar
9 expiring in 12moContracts nearing the end of their term. Some may go back out to tender when they expire.
About them
Company details, where they work and the names they trade under.
Also traded asService Quality, SERVICE QUALITY, Service Quality Pty Ltd, SERVICE QUALITY PTY LTD
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