This is an awarded contract.

View Live Tenders
Awarded contract

Customer Service Training for the Office of Hearing Services

Ended 13y 1mo agoExpired Mon, 16 Sept 2013
Awarded 15 July 20132mo term

About

Department of Health, Disability and Ageing awarded a contract to Customer Service Institute for customer service training for the Office of Hearing Services.

Insight

This contract reflects a focus on improving client-facing skills in a specialized health service context.

Value
$14,740.00
State
NSW
Category
Education & Training

Similar Open Tenders

Interpreting and Translation Services for Agency Customers Across Australia (Indigenous, International, Auslan/Sign Languages)

Closes: 19 Oct 2026

Public Services & Welfare

Needs Assessment Tool and Allied Health Independent Assessments for Disability Support for Older Australians Program

Closes: 30 Oct 2026

Health & Medical

Transport Services for Students with Disability – Expression of Interest

Closes: 31 Dec 2026

Transport & Logistics

HSQF Cultural Auditor & Resource Enhancement (CARE) — First Nations Lead Auditor Scholarship and Training

Closes: 14 Oct 2026

Education & Training

Registration of Interest: South Hedland Step Up Step Down Service – WA Country Health Service

Closes: 02 Oct 2026

Health & Medical

Establishment of Panel for Health Technology Assessment (HTA) and Support Services

Closes: 09 Oct 2026

Health & Medical

Work Health and Safety Software Solution – Department of Housing and Works

Closes: 13 Oct 2026

IT & Software

Aboriginal Heritage Office Service Review – 2026

Closes: 06 Oct 2026

Consultancy & Legal

Queensland Community Transport Services Procurement (5 Locations) – Department of Families, Seniors, Disability Services and Child Safety

Closes: 21 Oct 2026

Transport & Logistics

Development and Co-Design of Sustained Health Home Visiting (SHHV) – Children’s Health QLD Hospital and Health Service

Closes: 15 Oct 2026

Health & Medical

Services for Cessnock and Charlestown Medicare Mental Health Centres (MMHCs)

Closes: 30 Oct 2026

Health & Medical

Provision of Day Procedure Centre Services for Veteran and Defence Force Communities

Closes: 30 Jun 2028

Health & Medical

Other Similar Contracts

Value: $24,200

Customer Service Excellence Training Services Provided to Department of Health, Disability and Ageing

Supplier: AUSTRALIAN HUMAN

Education & Training

Value: $34,330

Customer Service Training for Business Group Staff by CIT Solutions

Supplier: CIT SOLUTIONS PTY LIMITED

Education & Training

Value: $15,950

Benchmarking Customer Satisfaction for Department of Health, Disability and Ageing

Supplier: Customer Service Institute of Austr

Public Services & Welfare

Value: $56,100

Development of Audit Training Management Strategy for Office of Hearing Services

Supplier: SAI GLOBAL LIMITED

Consultancy & Legal

Value: $782,007.38

Provided Hearing Services Program Support to Department of Health, Disability and Ageing

Supplier: HAYS SPECIALIST RECRUITMENT (AUSTRA Pty Limited

Health & Medical

Value: $11,000

Training Services Provided to Department of Health, Disability and Ageing

Supplier: 4 Syllables

Education & Training

Value: $12,342.01

Printing of Hearing Services Program Information Booklet by Department of Health, Disability and Ageing

Supplier: Union Offset Co. Pty. Limited

Public Services & Welfare

Value: $80,000

Language Services Provided to Department of Health, Disability and Ageing

Supplier: Auslan Services Pty Ltd

Public Services & Welfare

Value: $62,700

Provision of Usability Specialist for Hearing Services Online by SMS Consulting Group to Department of Health

Supplier: SMS Consulting Group Ltd

IT & Software

Value: $213,970

Training and Development Services Provided to Department of Health, Disability and Ageing

Supplier: CIT SOLUTIONS PTY LIMITED

Education & Training

Value: $12,000

Training Course Provided to Department of Health, Disability and Ageing

Supplier: AUSTRALIAN HUMAN

Education & Training

Value: $63,277.5

Hearing Consumer Community of Practice by Department of Health, Disability and Ageing

Supplier: Deafness Forum Limited

Public Services & Welfare

Live Feed

Tenders and contracts,
consolidated and enriched.

We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.

Multiple portals, single feedAusTender, all state portals, Tenderlink, and more. Scraped, categorised, and enriched automatically.
Categorised and enrichedEvery tender and contract is tagged by category, agency, value, and region.
Updated around the clockNew opportunities appear within hours of being published. Never stale.

Smart Recommendations

Matched to your business,
automatically.

Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.

AI and keyword matchingSemantic AI understands your business. Keyword alerts catch exact matches.
Delivered to your inboxNew matches emailed daily. Tenders, contract awards, and supplier wins.
Supplier and contract watchFollow any supplier or category. Get alerted when new contracts are awarded.

Your Dashboard

Configure once,
run on autopilot.

Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.

Custom alert profilesCreate up to 10 alert profiles.each with its own keywords, categories, and regions.
Competitor trackingAdd suppliers to your watchlist and monitor their wins across government.
Agency spend and pricingBenchmark pricing, track agency budgets, and understand where government spends.

GovMarket AI

Search tenders and contracts
in plain English.

Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.

Get Started

Win more government work.

Join suppliers across Australia using GovMarket to find and win contracts.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.