Awarded 17 Dec 2023
This is an awarded contract.
View Live TendersDelivery and Reporting of Customer Satisfaction Surveys for Metropolitan Adelaide Public Transport
About
Department for Infrastructure and Transport awarded a contract to Painted Dog Research for the delivery and reporting of customer satisfaction surveys of users of the metropolitan Adelaide bus, train and tram network.
The work supported the South Australian Public Transport Authority’s customer-first focus by providing regular feedback from public transport users, informing Customer Satisfaction as a Key Performance Indicator in the new public transport service contracts and enabling measurement of performance over time.
The contract provided externally produced, regular customer feedback tied to KPIs in service contracts, reflecting the Department’s approach to monitoring operator performance through independent survey reporting.
Similar Open Tenders
Industry Consultation — Passenger Services Contracting Program RFI (Transport, NSW)
Closes: 30 Sep 2026
Transport & Logistics
Contract Surveillance Services Panel for Infrastructure Delivery Directorate – Main Roads Western Australia
Closes: 29 Oct 2026
Infrastructure
Billboard Advertising Rights – South Australian Rail Corridors, Infrastructure and Road Reserves
Closes: 17 Nov 2026
Miscellaneous
Creative and Design Services – Department of Transport and Planning
Closes: 05 Nov 2026
Consultancy & Legal
Melbourne Metropolitan Train Operations and Maintenance Franchise — Up to 15-Year Contract
Closes: 04 Mar 2027
Transport & Logistics
Market Engagement for Dapto South‑Facing Ramps – Transport for NSW
Closes: 21 Oct 2026
Infrastructure
Testing, Inspection, Calibration & Servicing Management for 8,000+ Minor Plant & Equipment — Sydney Trains
Closes: 14 Oct 2026
Transport & Logistics
East Maddington LDC School Bus Service – Public Transport Authority
Closes: 20 Oct 2026
Transport & Logistics
Department of Finance Consultation — Travel and Procurement Payment Services Retender for Australian Government
Closes: 16 Oct 2026
Finance & Insurance
Prequalification for Transport for NSW Technical Services
Closes: 30 Sep 2027
Infrastructure
Victoria Transport Infrastructure Projects – Rail, Road and Urban Mobility
Closes: 12 Jun 2030
Transport & Logistics
Relocation of Tram Signal Assets to New Yarra Trams Poles – Melbourne Metropolitan
Closes: 30 Sep 2026
Transport & Logistics
Other Similar Contracts
Value: $1,537,023
Provision of Annual Passenger Satisfaction Monitor to Public Transport Authority
Supplier: Painted Dog Research
Transport & Logistics
Value: $985,508
Provision of Annual Passenger Satisfaction Monitor by Painted Dog Research to Public Transport Authority
Supplier: Painted Dog Research
Transport & Logistics
Value: $98,945
Customer Perceptions Survey for Driver and Vehicle Services
Supplier: Painted Dog Research
Consultancy & Legal
Value: $127,600
Customer Research Conducted by Painted Dog Research for Transperth Marketing and Communications
Supplier: Painted Dog Research
Consultancy & Legal
Value: $80,850
Driver and Vehicle Services Customer Perception Survey by Department of Transport
Supplier: Painted Dog Research
Public Services & Welfare
Value: $71,500
On-Demand Transport Passenger Expectation Survey by Small Business Development Corporation
Supplier: Painted Dog Research
Transport & Logistics
Value: $142,000
Provision of 2011 Perth CAT Patronage Census and Origin and Destination Survey
Supplier: Painted Dog Research
Transport & Logistics
Value: $125,950
Passenger Sentiment and Behaviour Consultation for On-Demand Transport in Western Australia
Supplier: Painted Dog Research
Transport & Logistics
Value: $367,216
Stakeholder Management Survey Services for High Capacity Signalling by Painted Dog Research
Supplier: Painted Dog Research
Consultancy & Legal
Value: $155,700
Mid-Tier Transport Planning Market Research by Painted Dog Research for Department of Transport
Supplier: Painted Dog Research
Transport & Logistics
Value: $120,437
Behaviour Study for Public Transport Education Campaign for Perth Stadium Infrastructure
Supplier: Painted Dog Research
Transport & Logistics
Value: $106,650
Station Access Mode Surveys for 6 Stations in Central Perth
Supplier: Painted Dog Research
Transport & Logistics
Suppliers similar to Painted Dog Research
KPMG Australia
5086 contracts
Consultancy & Legal
Deloitte
2499 contracts
Consultancy & Legal
Hays Australia
2193 contracts
Public Services & Welfare
Aurecon
2060 contracts
Consultancy & Legal
Ernst & Young
1645 contracts
Consultancy & Legal
GHD pty ltd
1622 contracts
Consultancy & Legal
Talent International
905 contracts
IT & Software
Randstad
885 contracts
Public Services & Welfare
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
