This is an awarded contract.

View Live Tenders
Awarded contract

Provision of Annual Passenger Satisfaction Monitor to Public Transport Authority

Ended 2mo agoExpired Wed, 12 Aug 2026
Awarded 13 Aug 20215y term

About

The Public Transport Authority awarded a contract to Painted Dog Research for the provision of the Annual Passenger Satisfaction Monitor for the Transperth and Transwa systems.

The contract involves conducting annual surveys of public transport customers' perceptions of service delivery in Perth and regional inter-town services.

Insight

This contract reflects the Authority's ongoing commitment to measuring and improving customer experience through independent research.

Value
$1,537,023.00
State
WA
Category
Transport & Logistics

Other Similar Contracts

Value: $985,508

Provision of Annual Passenger Satisfaction Monitor by Painted Dog Research to Public Transport Authority

Supplier: Painted Dog Research

Transport & Logistics

Value: $127,600

Customer Research Conducted by Painted Dog Research for Transperth Marketing and Communications

Supplier: Painted Dog Research

Consultancy & Legal

Value: $1,023,000

Delivery and Reporting of Customer Satisfaction Surveys for Metropolitan Adelaide Public Transport

Supplier: Painted Dog Research

Transport & Logistics

Value: $142,000

Provision of 2011 Perth CAT Patronage Census and Origin and Destination Survey

Supplier: Painted Dog Research

Transport & Logistics

Value: $71,500

On-Demand Transport Passenger Expectation Survey by Small Business Development Corporation

Supplier: Painted Dog Research

Transport & Logistics

Value: $106,650

Station Access Mode Surveys for 6 Stations in Central Perth

Supplier: Painted Dog Research

Transport & Logistics

Value: $121,000

Market Research for Perth City Link Rail Project by Painted Dog Research

Supplier: Painted Dog Research

Transport & Logistics

Value: $125,950

Passenger Sentiment and Behaviour Consultation for On-Demand Transport in Western Australia

Supplier: Painted Dog Research

Transport & Logistics

Value: $120,437

Behaviour Study for Public Transport Education Campaign for Perth Stadium Infrastructure

Supplier: Painted Dog Research

Transport & Logistics

Value: $137,500

Perth CBD Corridor Study, Patronage Census and Origin/Destination Survey by Painted Dog Research

Supplier: Painted Dog Research

Transport & Logistics

Value: $155,700

Mid-Tier Transport Planning Market Research by Painted Dog Research for Department of Transport

Supplier: Painted Dog Research

Transport & Logistics

Value: $367,216

Stakeholder Management Survey Services for High Capacity Signalling by Painted Dog Research

Supplier: Painted Dog Research

Consultancy & Legal

Live Feed

Tenders and contracts,
consolidated and enriched.

We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.

Multiple portals, single feedAusTender, all state portals, Tenderlink, and more. Scraped, categorised, and enriched automatically.
Categorised and enrichedEvery tender and contract is tagged by category, agency, value, and region.
Updated around the clockNew opportunities appear within hours of being published. Never stale.

Smart Recommendations

Matched to your business,
automatically.

Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.

AI and keyword matchingSemantic AI understands your business. Keyword alerts catch exact matches.
Delivered to your inboxNew matches emailed daily. Tenders, contract awards, and supplier wins.
Supplier and contract watchFollow any supplier or category. Get alerted when new contracts are awarded.

Your Dashboard

Configure once,
run on autopilot.

Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.

Custom alert profilesCreate up to 10 alert profiles.each with its own keywords, categories, and regions.
Competitor trackingAdd suppliers to your watchlist and monitor their wins across government.
Agency spend and pricingBenchmark pricing, track agency budgets, and understand where government spends.

GovMarket AI

Search tenders and contracts
in plain English.

Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.

Get Started

Win more government work.

Join suppliers across Australia using GovMarket to find and win contracts.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.