NTRAI Evaluation — User Experience Capture Consultancy for Department of the Chief Minister and Cabinet
Awarded 06 Mar 2026
About
Department of the Chief Minister and Cabinet awarded a contract to CHARLES DARWIN UNIVERSITY for work under the Northern Territory Remote Aboriginal Investment (NTRAI) agreement 2025–2031 Evaluation Schedule to develop a plan to capture user experiences of service clients, community members and non‑government service providers.
The consultancy consulted with stakeholders across the Partnership to build consensus on how the user-experience capture should be targeted to support implementation of the MEAL Framework, and produced a discussion paper that provided concrete recommendations on a methodology for capturing user experiences based on stakeholder feedback.
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