Awarded 14 May 2009
This is an awarded contract.
View Live TendersProcurement of Knowledge Management Software for Customer Contact Centre
About
(inactive) Department of Housing and Works OLD awarded a contract to IMC Communication Pty Ltd for the procurement of knowledge management software for the customer contact centre.
This contract reflects the ongoing digital transformation in government customer service operations, with a focus on improving information accessibility and response efficiency.
Similar Open Tenders
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
Provision of ICT Goods and Services for NSW Government
Closes: 28 Feb 2029
IT & Software
Enterprise IT Service Support Ticketing System (ITSM/CMDB)
Closes: 08 Oct 2026
IT & Software
Provision of Integrated Cost Tracking System – Main Roads Western Australia
Closes: 06 Oct 2026
IT & Software
Maribyrnong City Council — Purchase of Infringement Notice Issuing Software
Closes: 19 Oct 2026
IT & Software
Provision of Information Governance Compliance Monitoring, Audit and Risk Application – Department of Justice
Closes: 06 Oct 2026
IT & Software
ICT Research and Advisory Services for Department of Justice
Closes: 06 Oct 2026
Consultancy & Legal
Food Services Software Procurement – Merri-bek City Council
Closes: 30 Sep 2026
IT & Software
Procurement for Government Telecommunications Equipment and Services – NSW
Closes: 30 Apr 2027
Infrastructure
Provision of Application Lifecycle Management Software – Department of Justice
Closes: 20 Oct 2026
IT & Software
South Australian EPA Frontline Contact Centre and Journey Management Services
Closes: 26 Oct 2026
Public Safety & Security
Enterprise Booking System for Merri-bek City Council
Closes: 30 Sep 2026
IT & Software
Other Similar Contracts
Value: $275,000
Purchase of Knowledge Management Software for the Department of Housing Customer Contact Centre
Supplier: IMC Communication Pty Ltd
IT & Software
Value: $178,200
Supply and Support of Knowledge Management Services for Housing Direct Contact Centre
Supplier: Livepro Australia Pty Ltd
IT & Software
Value: $117,000
Supply and Support of Knowledge Management Services for the Customer Contact Centre by Livepro Australia Pty Ltd
Supplier: Livepro Australia Pty Ltd
IT & Software
Value: $10,634,993
Implementation of Contact Centre Solution for Department of Transport and Main Roads
Supplier: Datacom Systems (AU) Pty Ltd
IT & Software
Value: $3,915,393
Knowledge Management Solution Implementation for Department of Communities
Supplier: NEC Australia Pty Ltd
IT & Software
Value: $1,773,890
Provision of Knowledge Management System to the Department of Transport
Supplier: Contact 1-2-1 (Contact 1-2-1 Pty Ltd)
IT & Software
Value: $54,437
Provision of Call Centre Services to the Department of Primary Industries and Regional Development
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
IT & Software
Value: $73,749.5
Supply of Computer Software to Centrelink
Supplier: Knowledgeable International Pty Ltd
IT & Software
Value: $5,429,559.3
Knowledge Management System Solution for DCS Cluster
Supplier: Customer Driven Solutions Pty Ltd
IT & Software
Value: $109,882
Supply of Knowledge Management Software to Service Tasmania
Supplier: Knosys Solutions Pty Ltd
IT & Software
Value: $585,000
Provision of Temporary Contact Centre Staff for WA Infringement Management to Department of Transport
Supplier: Indigenous Managed Services Pty Ltd
Transport & Logistics
Value: $150,703
Provision of Call Centre Services to the Department of Primary Industries and Regional Development
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
Public Services & Welfare
Suppliers similar to IMC Communication Pty Ltd
Unknown
11934 contracts
Construction
DATA# 3 LIMITED
7108 contracts
IT & Software
Dell Australia
7010 contracts
IT & Software
Hewlett-Packard Australia Pty Ltd
3418 contracts
IT & Software
Fujitsu
3151 contracts
IT & Software
PEOPLEBANK AUSTRALIA LTD
2452 contracts
IT & Software
Dimension Data Australia Pty Ltd
2435 contracts
IT & Software
Talent International
2299 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
