Awarded 08 Jan 2014
This is an awarded contract.
View Live TendersProcurement of Service Management Tool by Insurance Commission of Western Australia
About
Insurance Commission of Western Australia awarded a contract to Service Quality Pty Ltd for a Service Management tool to enable the IT Division to deliver a Service Desk function after the infrastructure services support contract expires.
This contract reflects a strategic move to internalize IT service management capabilities, reducing reliance on external support contracts.
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