Provision of Temporary Contact Centre Staff for WA Infringement Management to Department of Transport
(inactive) Department of Transport · Awarded contract
AwardedProvision of Temporary Contact Centre Staff for WA Infringement Management to Department of Transport
Awarded 24 Dec 2024
Awarded24 Dec 2024
Value$585,000.00
SupplierIndigenous Managed Services Pty LtdABN 87 623 400 813
StateWA
CategoryTransport & Logistics
Ended 1y 4mo ago7mo term
Awarded 24 Dec 2024Expired 25 July 2025
About
(inactive) Department of Transport awarded a contract to Indigenous Managed Services Pty Ltd for temporary contact centre resourcing to support the Infringement Management Reform Program.
The contract provided suitably experienced call/contact centre staff to assist customers to transition to a more modern, customer-focused online traffic infringement management system for WA.
The scope focused on delivering customer support and transition assistance as part of the reform program.
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