This is an awarded contract.

View Live Tenders
Awarded contract

Provision of Unified Communications and Contact Centre Solution to Arts Centre Melbourne

Expires in 3moExpires Fri, 8 Jan 2027
Awarded 9 Jan 20243y term · 91% elapsed

About

Arts Centre Melbourne awarded a contract to Optus for the provision of a Unified Communications and Contact Centre solution to replace the organisation's existing externally hosted phone system and contact centre.

Insight

This contract reflects a trend of cultural institutions upgrading legacy telecom systems to integrated digital platforms, often leveraging major carriers like Optus for end-to-end solutions.

Value
$450,203.00
Supplier
State
VIC
Category
Telecommunications

Other Similar Contracts

Value: $522,203

Optus Operator Connect and Cloud Contact for Arts Centre Melbourne

Supplier: Optus

Telecommunications

Value: $156,000

Supply of Contact Centre Telephone System to Australian Transaction Reports and Analysis Centre

Supplier: Optus Networks Pty Ltd

IT & Software

Value: $236,310

Managed Contact Centre Services Provided to Department of Transport by Optus

Supplier: Optus (Optus Networks Pty Ltd)

Telecommunications

Value: $1,123,513.6

Provision of Cloud Calling Services by Optus to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Supplier: OPTUS NETWORKS PTY LIMITED OPTUS

Telecommunications

Value: $3,151,226.52

Installation of Avaya Aura Contact Centre Telephony System by Optus for Fair Work Ombudsman

Supplier: Optus Communications Pty Ltd

IT & Software

Value: $1,749,132

Voice Telephony PABX/Cloud Calling Services Provided by Optus to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts

Supplier: OPTUS NETWORKS PTY LIMITED OPTUS

Telecommunications

Value: $67,200,000

Voice and Unified Communication Services Contract Awarded to Optus by Procurement SA

Supplier: Optus Networks Pty Limited

Telecommunications

Value: $33,000

Network Services Provided by Optus Billing Services to Department of Communications and the Arts

Supplier: Optus Billing Services Pty Ltd

Telecommunications

Value: $77,000

Call Centre Services Provided to Department of Communications and the Arts

Supplier: Service Stream Solutions Pty Ltd

Telecommunications

Value: $15,804.8

Communication Upgrade by OPTUS Networks for Centrelink

Supplier: OPTUS Networks Pty Ltd

Telecommunications

Value: $3,000,000

Provision of Call Centre Services to the Department of Communications and the Arts

Supplier: Service Stream Solutions Pty Ltd

IT & Software

Value: $223,358,276.42

Managed Network Services Provided to Australian Taxation Office Contact Centre

Supplier: OPTUS NETWORKS PTY LTD

Telecommunications

Live Feed

Tenders and contracts,
consolidated and enriched.

We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.

Multiple portals, single feedAusTender, all state portals, Tenderlink, and more. Scraped, categorised, and enriched automatically.
Categorised and enrichedEvery tender and contract is tagged by category, agency, value, and region.
Updated around the clockNew opportunities appear within hours of being published. Never stale.

Smart Recommendations

Matched to your business,
automatically.

Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.

AI and keyword matchingSemantic AI understands your business. Keyword alerts catch exact matches.
Delivered to your inboxNew matches emailed daily. Tenders, contract awards, and supplier wins.
Supplier and contract watchFollow any supplier or category. Get alerted when new contracts are awarded.

Your Dashboard

Configure once,
run on autopilot.

Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.

Custom alert profilesCreate up to 10 alert profiles.each with its own keywords, categories, and regions.
Competitor trackingAdd suppliers to your watchlist and monitor their wins across government.
Agency spend and pricingBenchmark pricing, track agency budgets, and understand where government spends.

GovMarket AI

Search tenders and contracts
in plain English.

Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.

Get Started

Win more government work.

Join suppliers across Australia using GovMarket to find and win contracts.

7 days free, then $49.99/AUD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.

Not ready to trial?

See how GovMarket works and decide if it's a fit for your business.