Awarded 09 Jan 2024
This is an awarded contract.
View Live TendersProvision of Unified Communications and Contact Centre Solution to Arts Centre Melbourne
About
Arts Centre Melbourne awarded a contract to Optus for the provision of a Unified Communications and Contact Centre solution to replace the organisation's existing externally hosted phone system and contact centre.
This contract reflects a trend of cultural institutions upgrading legacy telecom systems to integrated digital platforms, often leveraging major carriers like Optus for end-to-end solutions.
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