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Awarded contract

Scalable External Contact Centre Services Awarded to Probe Contact Solutions Australia

Expires in 1y 2moExpires Mon, 29 Nov 2027
Awarded 30 Nov 20242y 12mo term · 61% elapsed

About

Department of Jobs, Skills, Industry and Regions awarded a contract to PROBE CONTACT SOLUTIONS AUSTRALIA PTY LIMITED for scalable external contact centre services.

The contract has a 3-year term with two 2-year extension options.

Insight

This contract supports the agency's customer service operations, with Probe Contact Solutions being a key provider in the contact centre outsourcing market.

Value
$8,555,877.00
State
VIC
Category
IT & Software

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