Awarded 02 May 2023
This is an awarded contract.
View Live TendersServiceNow Licensing and ITSM Toolkit Procurement by Department of Planning, Lands and Heritage
About
The Department of Planning, Lands and Heritage awarded a contract to ServiceNow Australia Pty Ltd for ServiceNow licensing and ITSM toolkit.
The contract enables DPLH to establish its own IT Service Management toolset aligned with its Digital Strategy, replacing the use of a Managed Services Provider's instance to gain greater flexibility and usability.
This contract reflects a trend of government agencies moving to direct licensing of enterprise platforms like ServiceNow to gain control over IT service management and digital transformation initiatives.
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