Awarded 24 Jun 2024
This is an awarded contract.
View Live TendersState Roads Hazard and Maintenance 24/7 Call Centre Services
About
Department of State Growth awarded a contract to Oracle Customer Management Solutions Pty Ltd for providing call centre services for a State Roads Hazards and Maintenance 24/7 Call Centre, ensuring continuous and uninterrupted call monitoring and enquiry management for the State Road network.
This contract highlights the reliance on outsourced call centre solutions for critical infrastructure maintenance, with Oracle being a key provider in this domain.
Similar Open Tenders
Contract Surveillance Services Panel for Infrastructure Delivery Directorate – Main Roads Western Australia
Closes: 29 Oct 2026
Infrastructure
Statewide Maintenance Services for Government Non-Residential Buildings — Department of Housing and Works (WA)
Closes: 23 Jul 2027
Construction
South Australian EPA Frontline Contact Centre and Journey Management Services
Closes: 26 Oct 2026
Public Safety & Security
Supply, Configuration and Delivery of ITS Operations Management and Control System for Tasmanian Road Network
Closes: 09 Oct 2026
Transport & Logistics
Supply, Installation and Ongoing Support of ITS Control System – Roads ACT Traffic Management Centre
Closes: 08 Oct 2026
Transport & Logistics
Provision of Integrated Cost Tracking System – Main Roads Western Australia
Closes: 06 Oct 2026
IT & Software
Roadside Advertising Opportunities 2026 – Department of Transport and Main Roads
Closes: 31 Dec 2026
Miscellaneous
Statewide Pavement Data Survey Services — Department of Transport and Planning (EOI)
Closes: 19 Oct 2026
Infrastructure
Computerised Hazardous Chemical Safety Management System (SaaS) – Department of Primary Industries and Regional Development
Closes: 13 Oct 2026
IT & Software
Maintenance Services for Western Roads Upgrade — Road Repairs, Resurfacing and Structure Strengthening
Closes: 29 Jun 2030
Infrastructure
Asphalt Services for Capital and Maintenance Works Program
Closes: 14 Oct 2026
Infrastructure
Full Service Repair of 24E Carnarvon Highway Rest Area Structure – Central Highlands Regional Council
Closes: 02 Oct 2026
Infrastructure
Other Similar Contracts
Value: $54,437
Provision of Call Centre Services to the Department of Primary Industries and Regional Development
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
IT & Software
Value: $53,050
Supply of Call Centre Services for Traffic and Road Emergencies to Department of Premier and Cabinet
Supplier: Mavra Holdings Pty Ltd trading as Golden Electronics
Transport & Logistics
Value: $150,703
Provision of Call Centre Services to the Department of Primary Industries and Regional Development
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
Public Services & Welfare
Value: $250,818
Provided Call Centre Services to the Department of Primary Industries and Regional Development (Operations & Compliance Directorate)
Supplier: OracleCMS (Oracle Customer Management Solutions Pty LTd)
Public Services & Welfare
Value: $444,216
Supply, Implementation and Support of a Customer Contact Centre Integrated Voice System for Main Roads Western Australia
Supplier: N/A
IT & Software
Value: $1,246,700
After Hours Call and Dispatch Service to Gippsland Water
Supplier: Oracle Customer Management Solutions
IT & Software
Value: $67,228.04
Enterprise Connect Hotline Services by Call Centre Services Pty Ltd
Supplier: CALL CENTRE SERVICES PTY LTD
Public Services & Welfare
Value: $20,000
Provision of Recruitment Services for Customer Contact Centre by Main Roads Western Australia
Supplier: N/A
Public Services & Welfare
Value: $4,500,000
Establishment and Operation of a Call Center for the Working Alone or in Isolation Policy by Oracle Customer Management Solutions
Supplier: Oracle Customer Management Solutions
Public Services & Welfare
Value: $316,271.19
ICT Hardware Maintenance and Support by Oracle Corporation Australia to Department of Social Services
Supplier: Oracle Corporation Australia
IT & Software
Value: $6,380,000
Provision of Omni-Channel Contact Centre Technology Suite to State Revenue Office
Supplier: QPC Australia
IT & Software
Value: $170,000
Call Centre Services Provided to Department of Infrastructure and Transport
Supplier: COOMA-MONARO TECHNOLOGY CENTRE LIMI
Public Services & Welfare
Suppliers similar to Oracle Customer Management Solutions Pty Ltd
OracleCMS
8 contracts
Public Services & Welfare
Oracle Corporation
2219 contracts
IT & Software
CUSTOMER SCIENCE PTY LTD
18 contracts
IT & Software
Datacom Connect Pty Ltd
38 contracts
IT & Software
Department of Customer Service
5 contracts
IT & Software
CSG Solutions Pty Ltd
32 contracts
IT & Software
ORACLE CUSTOMER MGMT SLTNS-ORACLE CMS
2 contracts
IT & Software
Magia Solutions Pty Ltd
19 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
