Awarded 11 Nov 2025
This is an awarded contract.
View Live TendersSupply of Contact Centre Platform to Merri-bek City Council
About
Merri-bek City Council awarded a contract to Thomas Duryea Logicalis for the provision of an IT system used by Council's Customer Service Contact Centre.
This contract falls under the IT and telecoms category, reflecting the Council's investment in modernizing its customer service infrastructure through specialized IT solutions.
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