Awarded 24 Jun 2024
This is an awarded contract.
View Live TendersTemporary Desktop Support Analyst Services for Public Transport Authority
About
Public Transport Authority awarded a contract to DFP Recruitment Services (DFP Recruitment Services Pty Ltd ATF The DFP Business Trust) for temporary personnel to serve as Desktop Support Analysts.
The scope included account management with Active Directory, Exchange, and internal applications; acting as an escalation point for Service Desk Analysts; desk-side user support including building and deploying PCs using SCCM; deploying software packages via SCCM; maintaining PC applications to security standards; working within SLAs and OLAs; developing relationships with colleagues and clients; providing second-level support for technology systems; and installing and maintaining technology services.
This contract reflects the ongoing need for specialized IT support staff in public transport agencies, often filled by recruitment firms like DFP to manage fluctuating workloads.
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