Awarded 11 Jul 2021
This is an awarded contract.
View Live TendersVisitor Satisfaction Monitor Survey Services Awarded to Lonergan Research
About
Parks Victoria awarded a contract to Lonergan Research Pty Ltd for two rounds of the biennial Visitor Satisfaction Monitor survey in the 2021/22 and 2023/24 financial years.
The survey involves face-to-face interviews in parks to measure visitor satisfaction with facilities and services, covering overall satisfaction, service quality, visitor experience, behavior, and demographics.
Results support park planning and reporting at regional and corporate levels.
This contract continues a long-standing longitudinal study since 2000, indicating Parks Victoria's commitment to consistent data collection for evidence-based park management.
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