Public Transport Authority · WA Gov

Open

Tender: Public Transport Authority – Provision of Annual Passenger Satisfaction Monitor

Released 7 days ago

Closes25 Nov 2026

Likely valueEstimate$1.4M to $5.0MInflation adjusted

Current contractPainted Dog Research$1.5M · ended Aug 2026

LocationWA

AgencyPublic Transport Authority

SourceWA Gov

CategoryTransport & Logistics

ReferencePTA260081

20 days leftCloses Wed, 25 Nov 2026

About

Public Transport Authority is seeking a supplier for the provision of the Annual Passenger Satisfaction Monitor. The tender is classified under UNSPSC: Marketing and distribution (100%). This opportunity focuses on delivering the Authority's annual passenger satisfaction monitoring requirement and aligns with marketing and distribution services.

Tender breakdown

From 13 documents

passenger satisfaction market researchLump sum | schedule of rates

Watch out for6

You must submit both Book 2a (signed .pdf and .docx) and Book 2b (separate .docx/.xlsx) in the exact formats requested; non-compliance may invalidate Offer

Participation Plan must be prepared using the WAIPS Portal form and properly address template matters; PTA may reject Offers missing or inadequate plan

Statement of Departure must not include departures to clause 10.7 (WAIPS), clause 10.8 (employment standards) and clause 19.1 (termination for non-performance); must include marked-up contract

Pulled from the tender documents by AI and may miss or misread details. Always check the official documents before you bid.

Documents13

Grouped by what each file is for

Tender documents2The main request: what they want, how to respond and the rules.

Forms to return9Fill these in and send them back with your response.

Contract and conditions1The contract you would sign and its terms.

Other documents1Everything else attached to this tender.

1 potential contact foundLocked

Auto-detected from the tender listing & documents. Verify before relying on them.

Similar open tenders2

Annual Community Satisfaction Survey – Monash City CouncilConsultancy & Legal

20 Nov 2026

Audience Research Services for Western Australian MuseumArts & Culture

10 Nov 2026

Similar awarded contracts12

Likely value $1.4M to $5.0M

Provision of Annual Passenger Satisfaction Monitor to Public Transport AuthorityTransport & LogisticsPainted Dog Research

$1,537,023

Provision of Annual Passenger Satisfaction Monitor by Painted Dog Research to Public Transport AuthorityTransport & LogisticsPainted Dog Research

$985,508

Provision of Annual Passenger Satisfaction Monitor for Transperth and Transwa SystemsConsultancy & LegalPainted Dog Research

$1,370,952

Customer Satisfaction Monitor Survey from Wallis Social ResearchConsultancy & LegalWallis Social Research

$1,429,970

Agency spend history

Public Transport Authority

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3 new transport and logistics tenders

Public Transport Authority – Provision of Annual Passenger Satisfaction MonitorTransport & Logistics · Public Transport Authority · Closes 25 Nov 2026

Annual Community Satisfaction Survey – Monash City CouncilConsultancy & Legal · Closes 20 Nov 2026

Audience Research Services for Western Australian MuseumArts & Culture · Closes 10 Nov 2026

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