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Tender: University of Southern Queensland ITSM Platform Supply, Implementation and Managed Services
Released about 1 month ago
About
The University of Southern Queensland is seeking a supplier for a modern Information Technology Service Management (ITSM) platform to deliver reliable, secure, scalable and efficient service management across the university. The scope includes supply of the ITSM platform plus implementation services, configuration, data migration, system integration, user training, ongoing support and managed service requirements, and the proposed solution must align with industry best practice service management frameworks including ITIL and support UniSQ’s operational and strategic objectives. The university requires a cyber security and privacy compliant, integration-ready solution that enhances service reliability, user experience, workflow automation, reporting and analytics, knowledge management, governance and continual service improvement. Closing date: 11/Sep/2026 02:00 PM (UTC+10:00) Brisbane time. Reference: VP521761.
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