Awarded 12 Nov 2020
This is an awarded contract.
View Live TendersAssessment of Complaints Management Solution Implementation by Intellisense for GESB
About
Government Employees Superannuation Board of WA awarded a contract to Intellisense Pty Ltd for the assessment of alternative approaches for the provision of a complaints management solution (Phase 3).
The contract supports GESB in implementing a complaints management solution that meets current and forecasted future needs.
This contract reflects GESB's ongoing investment in digital transformation to enhance member services and regulatory compliance.
Similar Open Tenders
RFI: Cloud-based IT Service Management (Service Desk) Solution for SES
Closes: 09 Oct 2026
IT & Software
Provision of Information Governance Compliance Monitoring, Audit and Risk Application – Department of Justice
Closes: 06 Oct 2026
IT & Software
Targeted Refresh of Queensland Professional Services Preferred Supplier Panel (GGS0111-24) for Indigenous, Social Enterprise, Regional and Veteran Suppliers
Closes: 14 Oct 2026
Consultancy & Legal
Enterprise Asset Management System and Implementation Services – Whitehorse City Council
Closes: 11 Nov 2026
IT & Software
NSW Government Performance and Management Services Prequalification
Closes: 28 Feb 2027
Consultancy & Legal
APRA Board Management Software Managed Service - Secure, Configurable Governance & Meeting Platform
Closes: 30 Oct 2026
IT & Software
WorkCover Queensland — Enterprise Test Orchestration Platform, Automation, Integration and Support
Closes: 14 Oct 2026
IT & Software
University of Southern Queensland – International Admissions & Education Agent Management Solution
Closes: 09 Oct 2026
IT & Software
Talent Acquisition Services for NSW Government Positions
Closes: 30 Apr 2028
Consultancy & Legal
Child Protection Casework Management System – Department of Communities (Software)
Closes: 02 Dec 2026
IT & Software
Environmental Compliance Monitoring Services for WestConnex M8 St Peter Interchange
Closes: 12 Oct 2026
Energy & Environment
Enterprise IT Service Support Ticketing System (ITSM/CMDB)
Closes: 08 Oct 2026
IT & Software
Other Similar Contracts
Value: $57,750
Strategic Advice for GESB's Member Online Website Assessment
Supplier: Intellisense Pty Ltd
IT & Software
Value: $149,801
Provision of a Complaints Management System to Government Employees Superannuation Board of WA
Supplier: Civica Pty Limited
IT & Software
Value: $655,710
Consultancy for development and implementation of ERP solution for GESB awarded to Sia Partners
Supplier: Sia Partners (Churchill Capital Consulting Pty Ltd)
IT & Software
Value: $156,475
Provision of Interactive Statement Summaries to Government Employees Superannuation Board of WA
Supplier: Squiz Australia Pty Ltd (Squiz Net)
IT & Software
Value: $98,000
Business Process Review of GESB's Superannuation Administration Functions
Supplier: N/A
Consultancy & Legal
Value: $100,000
Implementation of GESB Reconciliation Action Plan by Indigenous Managed Services
Supplier: Indigenous Managed Services Pty Ltd
Public Services & Welfare
Value: $128,150
Provision of Human Resource Information Management System to Government Employees Superannuation Board of WA
Supplier: Pulse Software (LG Software Solutions Pty Ltd)
IT & Software
Value: $225,400
Provision of Information Management Services to Government Employees Superannuation Board of WA
Supplier: Information Proficiency
IT & Software
Value: $148,279
Data Transition of GESB Records from First Point by Information Proficiency
Supplier: Information Proficiency (Proficiency Group Pty Ltd)
IT & Software
Value: $1,800,000
Contact Management System Software and Related Services for Government Employees Superannuation Board of WA
Supplier: N/A
IT & Software
Value: $12,639,966
Divestment of ICT Assets and Ongoing Management Services by Government Employees Superannuation Board of WA
Supplier: N/A
IT & Software
Value: $2,250,000
Provision of Investment Risk Analytical Solution to GESB
Supplier: FactSet UK Limited
Finance & Insurance
Suppliers similar to Intellisense Pty Ltd
Integranet Technology Group Pty Ltd
296 contracts
IT & Software
Insight Enterprises Australia Pty Ltd
490 contracts
IT & Software
Avec Global
381 contracts
IT & Software
INTELLEDOX PTY LTD
82 contracts
IT & Software
INTELLIGENT BUSINESS RESEARCH SERVICES PTY LTD
51 contracts
Consultancy & Legal
Intech Solutions
84 contracts
IT & Software
INFORMATION PROFESSIONALS PTY LTD
19 contracts
IT & Software
Ignia Pty Ltd
77 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month







