This is an awarded contract.

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Awarded contract

Awarded Switchboard Services Contract in Darwin (36 Months)

About

Department of Corporate and Digital Development awarded a contract to Kinetic IT Pty Ltd for the provision of switchboard services in Darwin over a 36-month period.

The services operated from 7:30am to 5:30pm on business days, answering incoming calls from both external and internal NTG sources and providing telephone directory assistance.

Insight

Multi-year, business-hours government switchboard engagements like this are commonly delivered by established ICT service providers due to scale, standardized processes, and call-handling capability requirements.

Value
$1,877,682.12
State
NT
Category
Telecommunications

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