Awarded 23 Jan 2019
This is an awarded contract.
View Live TendersCustomer Service Workshops for DHHS Customer Support Branch
About
Department of Health & Human Services (DHHS) awarded a contract to Swinburne University of Technology for developing a new service model for the recently created Customer Support Branch.
This contract leverages academic expertise to transform public sector customer service, reflecting a trend towards university partnerships for organizational capability building.
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