Awarded Unknown
This is an awarded contract.
View Live TendersDevelopment and Maintenance of Parks Online Booking System (POBS) Stage Two by US eDirect Australia Pty Ltd for the Department of Natural Resources and Environment Tasmania
About
Department of Natural Resources and Environment Tasmania awarded a contract to US eDirect Australia Pty Ltd for the development and maintenance of an online booking and pass permit issuing solution under the Parks Online Booking System (POBS) Project Stage Two (Selective RFT NRET PWS 2024-11 Stage Two).
The contract covered implementation of a consolidated online booking and permit issuing system to improve functionality and reliability compared with the Department's existing split processes (online, manual and honesty systems), and to bring a range of Parks and Wildlife Service (PWS) products online.
The contract scope included system development and ongoing maintenance intended to deliver labour productivity and system/consumables savings, broader accessibility, improved commercial partner and staff satisfaction, and enhanced reporting capability and data-driven decision making.
The award reflected a departmental priority to replace fragmented booking and permit processes with a single, maintainable digital platform, indicating emphasis on suppliers able to deliver integrated booking and permit systems plus ongoing support to enable operational efficiencies and improved data reporting.
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