Awarded 03 Nov 2015
This is an awarded contract.
View Live TendersDevelopment of Client Incident Management System for DHHS
About
Department of Health & Human Services (DHHS) awarded a contract to KPMG for the development of a new client incident management system.
The project focused on implementing a system to manage client incidents, with emphasis on critical incidents and increasing local service level accountability for non-critical incidents.
Phase one objectives included implementing the new system, adapting monitoring and regulatory functions, developing an issues management framework, and identifying options for an information management and technology solution.
KPMG, a major consulting firm, was selected for this IT system development, indicating a trend of engaging large consultancies for government digital transformation projects.
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