This is an awarded contract.

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Awarded contract

Operation of the Victorian Patient Satisfaction Monitor 2009-2012

Ended 12y 9mo agoExpired Mon, 30 Dec 2013
Awarded 2 June 20094y 7mo term

About

Dept of Human Services - Rural & Regional Health & Aged Care Services - CLOSED (See DHHS) awarded a contract to UltraFeedback Pty Ltd for the operation of the Victorian Patient Satisfaction Monitor from 2009 to 2012.

Insight

This contract reflects the government's ongoing commitment to measuring and improving patient experience in public healthcare, a key performance indicator for health service quality.

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