Awarded 29 Oct 2020
This is an awarded contract.
View Live TendersProvision of 000 Emergency Communications Centre Telephony Service to DFES
About
Department of Fire and Emergency Services awarded a contract to CCNA (Converged Communication Network Applications) for a long-term, robust and proven 000 call-taking, call centre management and call voice recording solution that can integrate with the DFES/WA Police Force CAD system and is Next Generation Triple Zero (NG000) capable, inclusive of support to design, configure and implement the solution into the preferred environment.
This contract underscores the critical need for NG000-compliant telephony solutions in emergency services, with CCNA being a specialized provider in converged communication networks.
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