Awarded 15 Sep 2023
This is an awarded contract.
View Live TendersProvision of Contact Centre Genesys Users Expansion and Renewal by Datacom Systems to Department of Energy, Mines, Industry Regulation and Safety
About
The Department of Energy, Mines, Industry Regulation and Safety awarded a contract to Datacom Systems (AU) Pty Ltd for the expansion and renewal of Genesys contact centre users under the GovNext-ICT framework.
This contract leverages an existing ICT framework to extend contact centre capabilities, indicating a trend towards consolidating digital communication platforms within government agencies.
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