Awarded 02 Jun 2026
This is an awarded contract.
View Live TendersProvision of Contact Centres Staff Vicarious Trauma Training 2026 to Department of Employment and Workplace Relations
About
Department of Employment and Workplace Relations awarded a contract to PHOENIX AUSTRALIA for the delivery of the training program titled "Contact Centres Staff Vicarious Trauma Training 2026", comprising training services for contact centre staff to address vicarious trauma.
The record provided only the contract title, supplier and contracting agency; no financial, duration or scope-of-work details were supplied.
This award reflects procurement for specialist, trauma-focused training for frontline contact centre personnel—contracts of this type are commonly awarded to providers with clinical or training expertise in vicarious trauma and workforce wellbeing.
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