Awarded 30 Mar 2023
This is an awarded contract.
View Live TendersProvision of Digital Channels User Experience (UX) Advice to GESB
About
Government Employees Superannuation Board of WA awarded a contract to Collaboraid (Collaboraid Pty Ltd) for the provision of digital channels user experience (UX) advice.
The contract aimed to enhance GESB's Member Online portal to improve member engagement and self-service capabilities, supporting the strategic objectives of positive member experience and efficient operations.
This contract reflects a trend among superannuation funds to invest in digital UX to reduce operational costs and improve member satisfaction.
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