Awarded 30 Jun 2020
This is an awarded contract.
View Live TendersProvision of My Aged Care Contact Centre Services by Healthdirect Australia
About
The Department of Health, Disability and Ageing awarded a contract to Healthdirect Australia for the provision of My Aged Care Contact Centre Services.
The contract covers the operation of a contact centre to support aged care inquiries and access.
Healthdirect Australia is a common provider of health-related contact centre services, leveraging its existing infrastructure for government aged care programs.
Similar Open Tenders
South Australian EPA Frontline Contact Centre and Journey Management Services
Closes: 26 Oct 2026
Public Safety & Security
Provision of Day Procedure Centre Services for Veteran and Defence Force Communities
Closes: 30 Jun 2028
Health & Medical
Provision of Private Hospital Services for Australian Veterans
Closes: 30 Jun 2028
Health & Medical
Services for Cessnock and Charlestown Medicare Mental Health Centres (MMHCs)
Closes: 30 Oct 2026
Health & Medical
Interpreting and Translation Services for Agency Customers Across Australia (Indigenous, International, Auslan/Sign Languages)
Closes: 19 Oct 2026
Public Services & Welfare
Needs Assessment Tool and Allied Health Independent Assessments for Disability Support for Older Australians Program
Closes: 30 Oct 2026
Health & Medical
Health Care Cost Reimbursement Services for Australian Defence Force Family Health Program (ADFFHP)
Closes: 31 Jul 2027
Health & Medical
Agent Services for Margaret River – 37.5 Hours/Week (Expressions of Interest)
Closes: 05 Oct 2026
Public Services & Welfare
Atitjere Aged Care Centre Upgrades – Aged Care Facility Upgrade Works
Closes: 23 Oct 2026
Construction
Mortuary, DVI, Repatriation and Bereavement Support Services – Department of Defence (Commonwealth of Australia)
Closes: 02 Oct 2026
Public Safety & Security
Atitjere Aged Care Centre Upgrades
Closes: 23 Oct 2026
Construction
Funding, Development and Operation of Aged Care and Assisted Living Facilities on Greenfield Sites
Closes: 06 Nov 2026
Health & Medical
Other Similar Contracts
Value: $815,685.75
Contact Centre Services Provided to Department of Health, Disability and Ageing
Supplier: Datacom Systems (AU) Pty Ltd
IT & Software
Value: $202,142
Home Care Package Consumer Outbound Calls by Health Direct Australia
Supplier: NATIONAL HEALTH CALL CENTRE NETWORK LTD T/A HEALTH DIRECT AUSTRALIA
Public Services & Welfare
Value: $534,294
My Aged Care Evaluation Research by Department of Health, Disability and Ageing
Supplier: NATIONAL HEALTH CALL CENTRE NETWORK
Research & Development
Value: $86,082,000
Provision of COVID-19 Call Centre Services by Healthdirect Australia to DHHS
Supplier: Healthdirect Australia Ltd
Health & Medical
Value: $682,213
Operational Changes to Existing Systems by Healthdirect Australia for Department of Health
Supplier: HEALTHDIRECT AUSTRALIA
IT & Software
Value: $300,000
Provision of COVID-19 Health Professionals National Disability Advisory Service by Healthdirect Australia
Supplier: HEALTHDIRECT AUSTRALIA
Health & Medical
Value: $400,000
Aged Care Program by Department of Health, Disability and Ageing
Supplier: Australian Digital Health Agency
Health & Medical
Value: $301,446.2
Independent Review of My Aged Care Contact Centre Performance and Management Framework by Ernst and Young
Supplier: Ernst and Young
Consultancy & Legal
Value: $50,653.9
Advertising of Aged Care Information Line by Department of Health, Disability and Ageing via Telstra
Supplier: TELSTRA
Public Services & Welfare
Value: $14,025
Contact Centre Testing Services Provided to Department of Health, Disability and Ageing
Supplier: SHEARWATER SOLUTIONS PTY LTD
IT & Software
Value: $72,062
My AgedCare Contact Centre Induction Training Review by CIT Solutions
Supplier: CIT Solutions Pty Limited
Education & Training
Value: $18,443.04
Call Centre Charges from Cooma Call Centre to Department of Health, Disability and Ageing
Supplier: COOMA CALL CENTRE
Public Services & Welfare
Suppliers similar to HEALTHDIRECT AUSTRALIA
Direct Health Solutions
6 contracts
Health & Medical
NATIONAL HEALTH CALL CENTRE NETWORK
6 contracts
IT & Software
MEDIRECT PTY LTD
8 contracts
Health & Medical
HEALTH SERVICES AUSTRALIA
37 contracts
Health & Medical
Health Communication Network Pty Ltd
55 contracts
Health & Medical
Department of Health
52 contracts
Public Services & Welfare
DIRECT HEALTH SOLUTIONS GROUP PTY LTD
4 contracts
Health & Medical
Australasian Institute of Digital H Limited
15 contracts
IT & Software
Live Feed
Tenders and contracts,
consolidated and enriched.
We pull tenders and awarded contracts from government portals around the clock. Each one is categorised, enriched, and searchable shortly after it's published.
Smart Recommendations
Matched to your business,
automatically.
Our AI reads every new tender and contract, and recommends the ones relevant to your business in real time. No searching required.
Your Dashboard
Configure once,
run on autopilot.
Set up your alerts, watchlists, and preferences from your dashboard. GovMarket works in the background so you can focus on winning work.
GovMarket AI
Search tenders and contracts
in plain English.
Find tenders, look up suppliers, check who won contracts, and explore agency spend. Just type what you need.
Get Started
Win more government work.
Join suppliers across Australia using GovMarket to find and win contracts.
7 days free, then $49.99/AUD per month
