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View Live TendersRedeveloped Family Violence Counselling and Support Services Information Management System for Department of Health and Human Services
About
Department of Health and Human Services awarded a contract to Synateq Pty Ltd for the redevelopment of the Family Violence Counselling and Support Services Information Management System.
The contract covered redesign and implementation of a centralised, comprehensive, interactive and user‑friendly information management system for use by staff statewide to support family violence counselling and support services and consolidate case management and service delivery workflows.
Redevelopment contracts for statewide social services information systems focused on centralisation and usability highlight the priority of consolidating client records and standardising workflows; such projects are typically procured from specialised IT suppliers with experience in health or human services case-management platforms due to integration, scalability and user-centred design requirements.
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