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Awarded contract

Supply and Implementation of a Case Management System to the Crime and Corruption Commission

About

Crime and Corruption Commission (formally CMC) awarded a contract to SAS Institute Australia Pty Ltd for the supply and implementation of a Case Management System (CMS) to meet the CCC's current and future investigation case management needs and to align with emerging best practices for investigation case management.

The contract scope covered identification and acquisition of a suitable CMS (either a Commercial Off-The-Shelf product or a Software-as-a-Service offering); provision of necessary configuration and integrations to satisfy the CCC's specific requirements; delivery of training and support to facilitate transition to the new system; and ongoing maintenance, including software updates and post-implementation support.

The procurement documentation indicated the contract would be formed on QITC Comprehensive Contract Conditions.

Insight

The award reflected a procurement focus on an end-to-end CMS lifecycle—acquisition (COTS or SaaS), configuration and integration, user training, and ongoing maintenance—under Queensland Government contract terms, indicating priority for suppliers capable of delivering configurable, integrable enterprise case management solutions with lifecycle support.

Value
$10,000,000.00
State
QLD
Category
IT & Software

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