Awarded 23 Apr 2019
This is an awarded contract.
View Live TendersSupply and Support of Knowledge Management Services for Housing Direct Contact Centre
About
Department of Communities awarded a contract to Livepro Australia Pty Ltd for the supply and support of knowledge management services for the Customer Contact Centre (Housing Direct).
This contract reflects the growing trend of government agencies investing in specialized knowledge management systems to improve customer service efficiency and consistency in high-volume contact centres.
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