Awarded 16 Apr 2014
This is an awarded contract.
View Live TendersSupply and Support of Knowledge Management Services for the Customer Contact Centre by Livepro Australia Pty Ltd
About
Department of Communities awarded a contract to Livepro Australia Pty Ltd for the supply and support of knowledge management services for the Customer Contact Centre.
This contract reflects the growing trend of government agencies investing in specialized knowledge management systems to improve customer service efficiency and consistency.
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