Awarded 09 Aug 2024
This is an awarded contract.
View Live TendersSupply of Carrier Services and Microsoft Teams Contact Centre Solution to Insurance Commission of Western Australia
About
Insurance Commission of Western Australia awarded a contract to Vocus Communications (Vocus Pty Ltd) for the supply and delivery of contact centre software, a Microsoft Teams Phone system and associated carrier services to support its new head office.
The contract covered provision of a certified contact centre solution and the required telephony/carrier connectivity to enable the Commission's contact-centre operations at the new office.
The award combined both carrier services and a certified Microsoft Teams contact-centre solution, showing a single contract covered both telephony connectivity and certified contact-centre software.
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